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FAQs - AFRINIC member

FAQ for Existing members

MyAFRINIC is a web-based portal designed for AFRINIC members to manage their contact information, resources, billing and support requests through a simple, graphical, user-friendly interface.

Specifically, an AFRINIC member will be able to :-
- Update its organisation's contact details
- Keep the personal profile of the registered contacts up-to-date
- View the organisation's  billing history
- View or download invoices
- Settle invoices via the online payment portal
- Manage AS Numbers
- Manage IPv4 resources
- Manage IPv6 resources
- Create, modify or delete reverse delegations
- Track the status of support tickets

The portal is accessible via https://my.afrinic.net. Only registered contacts of AFRINIC members are allowed access to this portal. A login and password is needed(login credentials)

A registered contact is a person whose contact information have been provided by the organisation(Administrative, Technical or Billing) and considered to be the representative of the organisation in our databases. AFRINIC will only attend to service requests originated from the organisation's registered contacts.

You must either be introduced by an existing registered contact of your organisation (details required are name, address, e-mail and phone number or nic-hdl) or
You can contact MyAFRINIC support staff at myafrinic-activate@afrinic.net who will ask you for verification information before adding you in as a contact.

You should send your request to hostmaster@afrinic.net . The process will then be explained by the AFRINIC hostmasters.

You will need a username and a password. The username is the nic-hdl of the registered contact.

A nic-hdl is representative of the following details of a person(name, address, telephone number and email).

The step-by-step guide  is available here  .

Please query AFRINIC whois database using your e-mail address or your full name in the query field.

 An assignment  refers to the range of IP addresses that an AFRINIC member will use from allocation given by AFRINIC for the following purpose:-

- An end-site or customer with 4 or more IP addresses
- A subnet for the organisation's own network infrastructure
- Any range from which IPs are dynamically assigned

 

PA space is what has been allocated to LIRs from which they can assign or sub-allocate to end-users / downstream networks as non-portable block. If the end-user / downstream network changes provider, the address space assigned or sub-allocated by the previous service provider (LIR) should be returned and the network renumbered.

 Provider-Independent (PI) addresses are globally-unique addresses which :-

- are not assigned by a transit provider

- cannot be aggregated

- can only be assigned by a Regional Internet Registry(RIR)

- cannot be sub-allocated to another entity

 

A sub-allocation is   a block of IP address space given by an LIR  to ISPs (LIR's customers) for the purpose of subsequent distribution.

Reverse delegation is reverse DNS record which map an IP address to a name. It is usually maintained by the organisation who receives direct allocations from an RIR. Reverse delegation is achieved by use of the special domain names in-addr.arpa (IPv4) and ip6.arpa (IPv6). It is usually used to validate a forward DNS record, make network troubleshooting more user friendly by providing names instead of IP addresses and also as part of e-mail anti-spam best practices.

 Route object is an object created in Internet Routing Registry to specify the Autonomus System Number "ASN" that will propagate this exact IP prefix to Internet. It can also be used to give information about the organisation that advertises this prefix. Route objects are usually protected and only a person with the authorised password can change them.

Route objects are usually used by Internet Service Providers and Upstreams to validate that routes received from their peers are legitimate. This usually help eliminate routes hijacking if used by all providers. They don't eliminate the need for BGP configuration and advertisement.

 

 

Two methods are available – via the myafrinic portal or by updating the whois database using the email method.

a) Updates via the myafrinic portal can be done as follows:-

Log into https://my.afrinic.net
Go to Resources -> IPv4 Resources
Click on "+" to expand on the target allocation
Click "Add Assignment"

You need to repeat the above process for all assignments that will be registered. Any changes you make from MyAFRINIC will be instantly updated in the AFRINIC Whois database.

b) Update of assignments on the whois database by email

It is possible to send one batch job in one email (containing multiple assignments) using the procedure listed here

 

 We recommend that you add the sub-allocation via the myafrinic portal.

You may do this via https://my.afrinic.net as follows:

o Log into https://my.afrinic.net
o Go to Resources -> IPv4 Resources
o Click on "+" to expand on the target allocation
o Click "Add Sub-Allocation"

o Fill in the form and submit

The AFRINIC hostmasters will then revert back to you for evaluation of the request.

 

 

An LIR may receive an additional allocation when about 80% of all the address space currently allocated to it has been used in valid assignments and/or sub-allocations. A new allocation can also be made if single assignment or sub-allocation requires more addresses than those currently held by the LIR.

 We recommend that you request for the additional allocation via the myafrinic portal.

You may do this via https://my.afrinic.net as follows:

o Log into https://my.afrinic.net
o Go to Resources -> IPv4 Resources
o Select Request New Allocation
o Fill in the form and Submit

 

As per the policy for Autonomous System Numbers, an AFRINIC member can request for an ASN if it is already or plans to be multihomed.

A "multihomed" site is a site with more than one transit provider.

 We recommend that you request for an ASN via the myafrinic portal.

You may do this via https://my.afrinic.net as follows:

o Log into https://my.afrinic.net
o Go to Resources -> AS Numbers

o Fill in the form and Submit (Kindly note that you must mention the ASN and contact emails of at least 2 of your BGP peers)

 

 We recommend that you request for the additional allocation via the myafrinic portal.

You may do this via https://my.afrinic.net as follows:

o Log into https://my.afrinic.net
o Go to Resources -> IPv6 Resources
o Select Request IPv6 resource
o Fill in the form and Submit

 

An excellent Reverse Delegation "Mini-Howto" is available from the documents' section of our website here. You may also contact hostmaster@afrinic.net if you have properly followed the instructions in the document, and reverse delegation still looks broken/non-functional.

 All reverse delegations can be registered via the myafrinic member portal as follows:-

a) via the myAFRINIC member portal

Log into https://my.afrinic.net
Go to Resources -> reverse delegation
Click '+' on the target prefix
Click 'add reverse delegation'
Update the details and submit

b) The steps via the email method to register/update the domain objects on the whois database are documented here

The AFRINIC Database provides mechanisms to control who can make changes in the database and what changes they can make. The distinction of "who" vs. "what" separates authentication from authorisation. The maintainer object serves as a container to hold authentication filters.

Until the launch of AFRINIC’s IRR in 2013, AFRINIC members used the RIPE IRR to register their objects. Now that AFRINIC has its own IRR, members are encouraged to populate it with their objects instead of using the RIPE IRR. 

To register your route objects in the AFRINIC IRR, please see Creating Route Object 

 Members can check their free/used allocation via the MyAFRINIC member portal. A query from the whois database can also give an approximate "visual" impression of how much has been utilised, for example to return a list of all registered assignments from 10.0.0.0/16 block; you can use:

  1. CLI: type the command whois -h whois.AFRINIC.net -m -r 10.0.0.0/16 in your client.
  2. Web-Based: choose advanced search, type 10.0.0.0/16 in the query field and select -m and -r options.

 

 

For utilisation to appear in myAFRINIC, you must register the IP addresses in use in the database. You may do this via https://my.afrinic.net as follows:

  • Log into https://my.afrinic.net
  • Go to Resources -> IPv4 Resources
  • Click on "+" to expand on the target allocation
  • Click "Add Assignment"

You need to repeat the above process for all assignments that will be registered.

Each of the addresses ranges falling in any of the categories below constitute a separate assignment:

  • An end-site or customer with 4 or more IP addresses.
  • A subnet for your own network infrastructure
  • Any range from which IPs are dynamically assigned

The minimum sub-allocation size is /24, any range less than that should be registered as  an assignment (status is ASSIGNED PA)

An assignment with status Assigned PA is an inetnum object created by LIR to register the IP addresses that have given to specific customer or service. These IP addresses are only used by the customer or service and can't be further distributed to another customers. The minimum IP addresses per assignment PA is /30.

Both assignments and sub-allocations are objects created by LIR to indicate that specific IP range has been assigned to a customer. If the customer intends to further distribute the IP addresses to his own client then, the IP range should be registered as sub-allocation. If the customer will solely use the IP addresses for his own infrastructure then, the IP range should be registered as assignment.

AFRINIC members are encouraged to maintain the assignments to its customers. In case of sub-allocations, the request is redirected to the AFRINIC hostmasters for evaluation (Sub-allocation window of members = 0)

AFRINIC hostmasters will proceed to create the sub-allocation object as long as the member's  account is in good standing.

Yes, the assignments made out of a sub-allocated PA address space can be registered in the AFRINIC whois database using WHOIS e-mail update method. This functionality is not yet available from the myafrinic member portal.

The LIR member shall ensure that a maintainer is created for its customer & attached to the inetnum (SUB-ALLOCATED PA) to allow for the assignments to be registered.

The sub-allocated range is part of the LIR allocation and can't be transferred. If the customer is no longer your customer, the IP range must be returned to your free pool IP addresses. You must notify AFRINIC to delete the sub-allocation object by sending an e-mail to hostmaster@afrinic.net.

Emails to AFRINIC on the following email addresses (hostmaster@afrinic.net, new-member@afrinic.net, afrinic-dbm@afrinic.net & myafrinic-activate@afrinic.net) will be logged on our ticketing system and the sender will receive an automated response with a ticket number in the subject. Check your junk mail folder to confirm if you have received the automated response; if not call us at +230 403 51 00.