On Tuesday 10 November 2020, we sent a system-generated email for the outstanding balances of our membership.
We noticed that there was an error in the configuration of the system which picked the 2021 invoices, which are not yet due, in addition to the outstanding balances as at 31 October 2020.
Unfortunately, this came to the attention of our team this afternoon after our membership had received the email.
The error has since been fixed.
We would like to offer an apology for the inconvenience.