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One of the requirements for compliance with Contractual Obligations is that only the registered contact should submit/request for support and additional resources. This
requirement is mandatory since AFRINIC needs to ensure that all requests are channeled through an authoritative source from the Resource Member.

When a request/ticket is received on any ticket queue relating to resource or support request, Hostmaster team shall ensure that the requester’s email address is part of the registered contact list on MyAFRINIC and WHOIS.

If you have been delegated by a registered contact to interact with AFRINIC on a specific issue, for us to proceed, one of the authorised contacts must either re-submit this request and request that you are copied in the ticket or introduce you to us by replying to this email.

One can also query the AFRINIC WHOIS for the person object relating to the email address and an inverse query( “-i ac” or “-i tc”) can show if the person is referenced on the mentioned ORG ID.

In case all the registered contacts have left the organisation, the applicant/requester need to send the request for a contact update on the letterhead of your organisation, signed by a senior administrative authority of the company such as the CTO or CEO. and stamped with the company seal. In case of doubt or if the person is not a registered contact.

The requester can contact the AFRINIC Customer Services team on This email address is being protected from spambots. You need JavaScript enabled to view it. to request for a contact update or to confirm whether their email address is part of the registered contacts.

Any request received by Hostmaster team, for support and resources, from members can be handled only after establishing that the member is in good standing.

A good standing account has zero or a negative balance at the time Hostmasters check the Resource Member’s account. If membership fee invoice become overdue or if a penalty fee is imposed, the same must be settled first; as described in the billing schedule. Registered contacts of Resource Members are encouraged to verify and ensure that their organisation is in good standing – for example, does not owe AFRINIC any or part of membership fees or penalty fees.

For members with an outstanding balance, relating to membership fees for the current year only; the account shall be considered as in good standing until last day of February. Member shall no longer be considered as in Good Standing as from 1st March of the current year, should the payment relating to annual membership (of current year only)/previous years still remain overdue.

Also, do note that as year 2018, the penalty fees shall be uploaded on the members account during the month of June of the current year.

You can access your account by login to MyAFRINIC portal (https://my.afrinic.net) and choose "Summary Statement" from the Billing tab. Should you need any more information regarding your invoice, please send your query to This email address is being protected from spambots. You need JavaScript enabled to view it..

Balance on myAFRINIC.net->Billing Summary should be zero or a negative value

You may refer to our billing schedule at https://afrinic.net/membership/cost

The Registration Service Agreement (RSA) is the contract that legally binds a member with AFRINIC. The agreement constitutes a legal, valid and binding obligation towards the set of specified terms and conditions of service.

All AFRINIC members should have a signed Registration Service Agreement on our internal records in order receive support for services and resources request. Internal Records at the moment refers to the members’ file which is accessible to AFRINIC staff only. Some organisations may not have a signed RSA on file as per a recent audit exercise and they have already been contacted by AFRINIC Customer Services to remedy the situation.

After receiving your request, the Hostmaster team shall check the records for a signed RSA on your account. If you already have a signed RSA the request shall be processed, else you shall receive a notification for non-compliance to the Contractual Obligations Check and details on how to remedy to this situation shall be communicated.

In case of doubt and/or to be proactive in your approach, you can request for a confirmation from AFRINIC staff of whether your organisation already has a signed RSA well in place on our records.

You can contact the AFRINIC CS team on This email address is being protected from spambots. You need JavaScript enabled to view it. for appropriate action.

In case of non-compliance with the contractual obligation checks, Hostmaster team shall:

1. Deny all requests for support and/or IP resources until such time that their specific account(s) are compliant to all sections of contractual obligation checks.
2. Allow a reasonable time (~10 working days) for the member to rectify the non-compliance but ultimately close the request/ticket if the situation still persists. The requester shall then submit a fresh application/ticket request to proceed after taking appropriate steps to be compliant with the contractual obligation checks.

AFRINIC resource membership eligibility depends on meeting certain pre-conditions per the Company bylaws, IP management policies and other applicable business rules. Click here to learn more about your organisation's eligibility.

To start an application for Membership and Resources, you must sign up first at the New Member Registration Portal and provide the following details:

1. First name
2. Last name
3. Email address
4. Phone number
5. General address
6. City
7. Country
8. Password

After you register, an activation link will be sent to your email, which will be valid for 48 hours. Once you activate your account by clicking the activation link, you can log in to the portal using your email address and password and start your application.

We require that you use corporate email addresses for all registered contacts, including the CEO, instead of general email accounts like Gmail or Yahoo. Using corporate email addresses helps to ensure better communication and security for your membership account.

We recommend that you first check your spam folder. If the email is not found there, please contact our support team for assistance at This email address is being protected from spambots. You need JavaScript enabled to view it..

The activation link expires after 48 hours and if the account is not activated within that time, you will need to register again to create a new account.

1. It is mandatory to provide evidence of legal existence in the country of operation. This can be:
1. Certificate of incorporation or 
2. Registration certificate or 
3. Founding document in the form of an Act of Parliament or Government Gazette 
2. Proof of identity for all registered contacts. This can be:
1. Copies of Government/State-issued ID or
2. Passport or 
3. Driver's license
3. Tax registration certificate.
4. A detailed IP addressing plan demonstrating the specific services to be offered using the requested resources with a projection of 8 months' needs.
5. A copy of the countersigned agreement with your upstream connectivity provider; if you are an End-User.
6. A valid Service License in the country of operation; if you are a service provider.
7. When requesting an ASN; Provide the AS Number and Contact details for at least one BGP Peer or a local Internet Exchange Point (IXP) where the organisation is peering or planning to peer within the next six months.

You might be seeking to provide additional documentation during the evaluation process.

Learn more about how to become an AFRINIC member.

While filling out the membership application details, you will be asked to provide the applicable withholding tax percentage value that should be included on your invoice. Refer to the screenshots below for more information. 

While filling out the membership application details, you will be asked to provide the preferred currency, AFRINIC supports invoicing only in 2 currencies; the US dollar and Euro.

To request a hard copy of your invoice, please follow the steps below:

While filling out the membership application process, you will be asked to indicate if you prefer to receive your invoice as a hard copy. 

Please note that an additional US$30 service charge will be applied to your invoice.

AFRINIC supports two methods of payment: credit cards and Bank wire transfers.

However, at the moment, invoices in EURO can only be settled via Bank transfer.

To use the AFRINIC online payment facilities.

• Go to https://my.afrinic.net; 
• on the left panel is a section titled “PAY ONLINE HERE” 
• No login credential is required.

Ensure you provide the correct proforma/invoice number.

AFRINIC accepts payments in two currencies only; US Dollars ($) and Euro (€).

However, at the moment invoices in the EURO can be settled only via Bank transfer.

The applicant is responsible for paying all applicable local taxes, including withholding tax and VAT, in addition to the total amount quoted on the invoice. AFRINIC does not cover or take responsibility for any taxes or charges imposed by local authorities.

If your application has already been locked, you may send an e-mail on This email address is being protected from spambots. You need JavaScript enabled to view it. to inform AFRINIC of the change, otherwise, you can log in to the application portal and make the necessary adjustment regarding the preferred currency.

To qualify for an AS number, the policy stipulates that the requesting organisation must fulfil the following requirements:

1. Interconnect (including peering) with more than one AS.
2. Show a unique routing policy or demonstrate a technical need for a coordinated globally unique ASN.

An organisation will also be eligible if it can demonstrate that it will meet the above criteria upon receiving an ASN (or within the following six months).

To request a hard copy of your invoice, please follow the steps below:

While filling out the membership application process, you will be asked to indicate if you prefer to receive your invoice as a hard copy. 

Please note that an additional US$30 service charge will be applied to your invoice.

AFRINIC currently support only VISA and Mastercard.